COVID-19

Serenity Caregivers is open and ready to serve

To our Clients, Families, Caregivers and Home Care Partners:

We value and appreciate the trust you place in us to take care of you and your loved ones.

Home care is essential, especially now and Serenity Caregivers is here to serve you.

Regardless of any situation, the safety and well-being of our caregivers and clients is our top priority. That’s why we’ve taken extra care to provide our team with the most up-to-date safety information and training to keep everyone protected and healthy during this time.

Prevention: We have directed all caregivers and staff follow enhanced prevention procedures:  

  • Avoid touching public surfaces with your hands whenever possible, including such things as doorknobs, elevator buttons, restroom surfaces, restaurant menus and tables, public computer keyboards, etc.  

  • Avoid touching their eyes, nose or mouth.

  • Wash their hands often with soap and water frequently, for at least 20 seconds.  

  • Avoid close contact with people who are sick.

  • Stay home when they are sick.

  • Cover their cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect all touched surfaces and objects frequently using a regular household cleaning spray or wipe.

  • Avoid crowds, especially in poorly ventilated spaces. Your risk of exposure to respiratory viruses like COVID-19 may increase in crowded, closed-in settings with little air circulation if there are people in the crowd who are sick.

  • Avoid all non-essential travel including plane trips, and especially cruise ships. 

We are minimizing employee risk: Any employees who appears to be sick will be sent home immediately. We require that employees who have a sick family member at home be tested.

Routine environmental cleaning: All staff and caregivers have been instructed to clean frequently touched surfaces daily and commonly used surfaces before each use.  This includes areas such as workstations, countertops and doorknobs.

Here are the steps you can take to continue protecting yourself and your family:

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid close contact with people who are sick, even inside your home. If possible, maintain 6 feet (about 2 arms’ length) between the person who is sick and other household members.
  • Put 6 feet of distance between yourself and other people outside of your home as some people without symptoms may be able to spread the virus.
  • Everyone should wear a cloth face cover in public settings and when around people who don’t live in your household, especially when other social distancing measures are difficult to maintain.
  • People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. Be alert for signs such as fever, cough, shortness of breath and these other symptoms of COVID-19.

 

Thank you for placing your trust in Serenity Caregivers.